Survey results for: BayPorter Express

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Created: March 10, 2010 12:04 PM
Vehicle adequate 3/4 Vehicle clean 3/4 Driver punctual 3/4 Driver abilities 2/4 Driver pleasant 1/4
Served for San Francisco, CA (SFO)

NO ONE FROM DISPATCHER TO DRIVER IS THE LEAST BIT FRIENDLY AND OFTEN DOWN RIGHT SURLY. SECOND TIME I HAVE USED BAY PORTER AND I HAVE HAD TO DIRECT DRIVER. HE DID NOT DROP ME AT MY DOOR AS HE DID NOT FOLLOW MY INSTRUCTIONS AS TO HOW TO ENTER THE DRIVEWAY.

THIS IS ONE OF THE FEW SERVICES FROM SFO TO EAST BAY AND IT NEEDS IMPROVEMENT!
Created: March 09, 2010 02:55 PM
Vehicle adequate 3/4 Vehicle clean 3/4 Driver punctual 3/4 Driver abilities 3/4 Driver pleasant 3/4
Served for San Francisco, CA (SFO)
Created: March 08, 2010 09:15 PM
Vehicle adequate 4/4 Vehicle clean 4/4 Driver punctual 4/4 Driver abilities 4/4 Driver pleasant 4/4
Served for Oakland, CA (OAK)

Excellent service. The driver was prompt & courteous & new the quickest & easiest route to the airport.
Created: March 04, 2010 08:46 AM
Vehicle adequate 3/4 Vehicle clean 3/4 Driver punctual 3/4 Driver abilities 3/4 Driver pleasant 3/4
Served for Oakland, CA (OAK)
Created: February 10, 2010 02:53 PM
Vehicle adequate 4/4 Vehicle clean 3/4 Driver punctual 2/4 Driver abilities 3/4 Driver pleasant 2/4
Served for San Francisco, CA (SFO)
Created: January 11, 2010 01:06 PM
Vehicle adequate 4/4 Vehicle clean 4/4 Driver punctual 4/4 Driver abilities 4/4 Driver pleasant 4/4
Served for San Francisco, CA (SFO)
Created: January 07, 2010 06:31 PM
Vehicle adequate 4/4 Vehicle clean 4/4 Driver punctual 3/4 Driver abilities 3/4 Driver pleasant 4/4
Served for Oakland, CA (OAK)

I called the company to push back my pick-up time back since my flight had been delayed. The service via phone was extremely rude and very disappointing.
Created: January 06, 2010 04:44 PM
Vehicle adequate 4/4 Vehicle clean 4/4 Driver punctual 4/4 Driver abilities 3/4 Driver pleasant 4/4
Served for San Francisco, CA (SFO)

The driver did not know his way to the expressway, and asked me. I did not know, since i am a visitor. He was pleasant, but i would have liked to know he had more confidence to get me to the airport.I was on time.
Created: January 04, 2010 12:20 PM
Vehicle adequate 4/4 Vehicle clean 4/4 Driver punctual 4/4 Driver abilities 4/4 Driver pleasant 4/4
Served for San Francisco, CA (SFO)

Your website made our booking experience easy and fun. We had an all-round excellent experience with the shuttle, thanks!
Created: December 16, 2009 03:06 PM
Vehicle adequate 4/4 Vehicle clean 4/4 Driver punctual 4/4 Driver abilities 4/4 Driver pleasant 4/4
Served for San Francisco, CA (SFO)

The driver arrived on time. A friend of mine was taking another shuttle service to SFO from San Francisco and didn't have a good experience. It was the first time I had used BayPorter Express. I would recommend and used it again.