Survey results for: Blue Star Bus

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Created: March 01, 2010 07:45 AM
Vehicle adequate 4/4 Vehicle clean 4/4 Driver punctual 4/4 Driver abilities 4/4 Driver pleasant 4/4
Served for Portland, OR (PDX)

I arrived at the staging area earlier than my appointed time. The driver happened to still be there when I walked up taking earlier appointments and happily welcomed me aboard even though she was about to pull off.
Created: March 01, 2010 07:42 AM
Vehicle adequate 4/4 Vehicle clean 4/4 Driver punctual 4/4 Driver abilities 4/4 Driver pleasant 4/4
Served for Portland, OR (PDX)
Created: February 24, 2010 09:45 AM
Vehicle adequate 3/4 Vehicle clean 3/4 Driver punctual 3/4 Driver abilities 4/4 Driver pleasant 4/4
Served for Portland, OR (PDX)
Created: January 19, 2010 11:29 PM
Vehicle adequate 4/4 Vehicle clean 4/4 Driver punctual 4/4 Driver abilities 4/4 Driver pleasant 4/4
Served for Portland, OR (PDX)
Created: December 22, 2009 12:05 PM
Vehicle adequate 4/4 Vehicle clean 4/4 Driver punctual 4/4 Driver abilities 4/4 Driver pleasant 4/4
Served for Portland, OR (PDX)
Created: November 26, 2009 01:38 PM
Vehicle adequate 4/4 Vehicle clean 4/4 Driver punctual 4/4 Driver abilities 4/4 Driver pleasant 4/4
Served for Portland, OR (PDX)

The price was great, the vehicle was on time, the driver was extremely friendly and accommodating, and the ride was quick and comfortable. I will definitely recommend this service to others!
Created: October 26, 2009 02:20 PM
Vehicle adequate 4/4 Vehicle clean 4/4 Driver punctual 4/4 Driver abilities 4/4 Driver pleasant 4/4
Served for Portland, OR (PDX)
Created: October 06, 2009 12:11 PM
Vehicle adequate 4/4 Vehicle clean 4/4 Driver punctual 4/4 Driver abilities 4/4 Driver pleasant 4/4
Served for Portland, OR (PDX)

Blue Star Bus in Portland was excellent. However, your reservation site wasn't so great.

You allowed me to reserve a pickup for 8am. However, Blue Star Bus does not pick people up in downtown at your reservation time - they make rounds of the hotels at predesignated times. Luckily, I called to confirm my reservation the night before (at the suggestion of the bus driver when I arrived at my hotel), so I was ready when the bus came to pick me up at 7:40, not 8:00.

Co-ordinate your reservation times with the actual practices of operators in your network. I could have missed my flight if I'd come down to the lobby in time for my "reservation".
Created: October 05, 2009 07:47 PM
Vehicle adequate 2/4 Vehicle clean 2/4 Driver punctual 2/4 Driver abilities 3/4 Driver pleasant 3/4
Served for Portland, OR (PDX)

I had to take a very long route to get to my final destination which was unfortunate and time consuming.
Created: September 21, 2009 01:15 PM
Vehicle adequate 4/4 Vehicle clean 4/4 Driver punctual 4/4 Driver abilities 4/4 Driver pleasant 4/4
Served for Portland, OR (PDX)

I have no fault with the Blue Star service. The driver offered help when I was trying to read the signs at the airport. The RideFly instructions were incorrect - Scheduled busses and vans are island #2 at PDX not #3. I was early, but he radioed the headquarters and took me to my destination since it was part of his regular schedule. He also provided me with a receipt for their normal fare. I will highly recommend Blue Star and will discourage any fellow travelers from using RideFly. Call the company directly will be my standard operating procedure from now on and advice to others.