Privacy Policy

RideFlyReservations.com, owned and operated by Parking Access, LLC

(Version 1.0)

ParkingAccess.com, LLC (ParkingAccess.com) operates the RideFlyReservations.com.com Web site (the “Web site”). ParkingAccess.com is committed to your privacy and the protection of your personal information. The following discloses our information gathering and dissemination practices for the Web site.

What Data Do We Collect?

As you navigate the Web site, we may collect and track personal data and information about your computer, including internet addresses, other identifying information such as your actual name or e-mail address, and information about your use of the Web site by using data-tracking software that tells us what parts of the Web site you have visited.

You may also provide, either when registering as a RideFlyReservations.com user, or in connection with using the services available on the Web site, personal information about yourself, such as your name, e-mail address, telephone number, address, travel plans, and parking preferences. We may also ask you to select a user name and password.

You may provide personal financial information, such as credit card information, when purchasing services through the Web site. That information, along with other personal information, is shared with the company that processes the credit card payments. (They collect that information directly through our Web site and we do not have access to your credit card information.)

How We Use Your Data

We will not use your personal information to send you information about available products or services, unless you affirmatively tell us we can. If you have authorized us to send you such information, we may share your data with a third-party provider solely for the purpose of sending you such information.

We do not provide or release your personally identifiable information to third parties, except to companies you have selected to provide transportation services to you, as appropriate to operate our business, or as stated in the Exceptions section below.

(We will not provide or release credit card information to third parties, except as necessary to complete a financial transaction that you explicitly authorize and as stated in the Exceptions section below.)

We use your IP address, packet header information, other information about your computer, and information about how you use the Web site to:

  • • help diagnose problems with our servers,
  • • administer the Web site,
  • • help identify you and your activity on our systems, and
  • • gather and report broad demographic information.

We may use this information to tell you about products or services we feel may be of interest to you and otherwise customize our Web site and services to better serve your needs.

We may also collect and track information on an aggregate (i.e., group) basis, where we will not know or keep track of precisely who you are, so that we may track customer interests, tailor our marketing efforts, and improve the services offered through the Web site. We may share this information with other parties, but when we do it is not traceable to any particular user and will not be used to contact you again.

We may resell your electronic mail address to third parties that have information, offers, products, and/or services that appear to be consistent with the interests you have expressed. While we do not control how these third parties actually use your email address, they have all contractually agreed to comply with all applicable laws, rules, and regulations, including the CAN-SPAM Act of 2003, which requires them to, among other things, cease sending you electronic mail if you so request.

Exceptions:

We will disclose personal information under the following circumstances:

  • • as necessary and appropriate to operate the Web site and to provide the services you directly request from us through the Web site;
  • • including credit card information, in cooperation with a request or investigation by any governmental body or governmental agency, or in response to a subpoena issued by any governmental body or governmental agency;
  • • to protect or defend ourselves in any legal action;
  • • to an affiliate or service provider engaged to maintain or host the Web site, subject to that party’s agreement to honor this Privacy Statement; or
  • • to comply with a legal requirement, or to operate our service properly or to protect ourselves or our other visitors.

Cookies

  • • “Cookies” are small, identifying programs that your browser may accept from us initially and then send to our system at our request. We may use them to
  • • keep track of pending transactions,
  • • deliver content that is specific to your interests,
  • • save your password so you don’t have to re-enter it each time you visit our site,
  • • help our affiliates (such as parking lot operators) provide services tailored to your needs, and
  • • for other lawful purposes in operating Web site.

Your browser may decline the Cookie if it is set to do so. Declining Cookies will limit the functionality of our site.

Linked Sites

Our Web site may contain links to other sites. We are not responsible for the content of such Web sites, or for the way that these sites may treat any personal information that you may choose to provide to them.

Site Security

The Web site has security measures in place to protect against the loss, misuse and alteration of the information under our control. We have put in place reasonable physical, electronic and managerial procedures that are designed to safeguard and secure the information we collect online. These measures may or may not be vulnerable to determined or unscrupulous hacking, and we do not guarantee complete security.

Minors

ParkingAccess.com, LLC or RideFlyReservations.com will not knowingly collect personally identifiable information from children under the age of thirteen.

Choice/Opt-Out

We do not send you information, except as necessary to provide specific services you have requested, unless you have asked us to do so. You may send a request to remove your information from our database or not receive future communications via the contact information provided in the “Contact Us” section that follows.

Contact Us

To opt out of receiving information about goods and services or to modify information that you may have previously provided, you may:

  • Send us an e-mail at service@rideflyreservations.com; or
  • Mail a letter to:
    Parking Access, LLC Attn: Ride Fly Reservations – Customer Service
    22O Old Boston Post Rd.
    Old Saybrook, CT 06475

Questions

If you have any questions about this privacy statement, the practices of this Web site, or other matters regarding your experiences with the Web site, please contact our customer support department by mail or telephone at the above address or by e-mail at customerservice@rideflyreservations.com. We will acknowledge any consumer privacy complaint and report back to you with a clear account of our findings within thirty days from receipt of the complaint.

Other Provisions

In this Privacy Statement, “we” and “us” means ParkingAccess.com, LLC, RideFlyReservations.com, its officers, directors, employees, independent contractors, agents, service providers and affiliates. It also includes any entity with which we merge or combine, whether by a sale of assets, a sale of ownership interests, or other mechanism or any successor in interest including an estate in bankruptcy, so long as that entity agrees to abide with the provisions of this privacy statement.

ParkingAccess.com reserves the right to change or update this policy, or any other ParkingAccess.com policy or practice, at any time with reasonable notice to its registered users. Any changes or updates will be effective immediately upon posting to the Web site.