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Star Shuttle has been providing excellent, comfortable, reliable, service throughout Eastern Massachusetts for 20 years.
Starting with just two vans, we have grown to become the largest airport transportation service in Boston. We have created a growing fleet of luxury vans, and motor coaches to handle any size party in total comfort and convenience. We take the hassle out of your transportation needs.
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Airport Arrival Info:
Starting from April 1st, airport pick up of more than one person will be from the upper level (Departures level) in the following terminals: B1, B2, and C
We encourage you to make advanced reservations from the airport as this will help us better serve you and expedite your travel. Due to airport security, traffic conditions and other travel variables your reservation does not mean there will be a van waiting for you at the curb.
When you have your luggage, please inform our staff that you are ready to go. Then you will be routed with other travelers going in your direction, and the next available van going to your area will be sent to pick you up.
The amount of time it takes to pick you up at the airport varies depending on traffic inside the airport, and how many people also going to your area are being picked up.
The uniqueness of SuperShuttle is that you get routed with others going to your part of the city, which means that everyone can have a more convenient trip, and benefit from our affordable prices.
The van will normally arrive within 15 minutes of your scheduled pickup time. If your pickup time is 10:00 am, the van will typically arrive between 10:00 am and 10:15 am. Please make sure that you are completely ready to go at your scheduled pickup time so that you will not keep other passengers waiting!
Our luggage policy closely follows that of airlines. If you have more than 2 checked bags and one carry-on, if your luggage exceeds 50 pounds, or if you will be carrying large objects such as surfboards or golf clubs, extra fees may be applicable. Please call (877) 716-2520 for special instructions for your city.
In many cities, children under 4 are not permitted aboard the van without a car seat. Also, different cities have different policies regarding pets. Please call (877) 716-2520 for special instructions for your city regarding car seats or transporting your pet on a SuperShuttle van.